Umamusume server connection issues keep interfering with horse girl training

Update (July 30, 2025): Cygames has acknowledged the ongoing connection issues for Umamusume players and stated that it will be investigating the situation.

"Regarding Connection Issues: We are aware that players are having problems connecting to the game servers. We are currently investigating the issue. We apologize for the inconvenience and ask for your patience as we work to resolve this issue," the company posted from the game's official X account.

Original (July 29, 2025): The global release of Umamusume: Pretty Derby has been for Cygames what a Triple Crown win is for a race horse — a masterpiece. Between raking up fantastic numbers on Steam and becoming one of the most popular anime franchises on the planet thanks to the game getting word out there, things are going according to plan. But there is a price to this success and the players are currently paying it.

Shaky connections keep interrupting training sessions and make navigating the game’s already somewhat clunky menus a bit of a pain. A white line of text saying “Connecting…” pops up after every single click, delaying actions and slowing game progress down to such a crawl that even bestest girl Haru Urara could win a race against it.

These issues are common for fans across the globe, so they are not related to your own internet connection — these are server-side problems, appear to affect both PC and mobile clients, and they seem to be getting worse.

Cygames hasn’t made any official statements in regards to these persistent issues, but the best guess is that it simply didn’t expect the game to be as successful as it is, planning for less server capacity than is actually needed now. Which is fair, to a degree — no one saw this coming. 

But we’re all here now, training horse girls, and there’s only so much Japanese horse racing lore to read while waiting on the servers to recognize our latest command input, so it’d be prudent of Cygames to take these issues seriously before they manage to dull the game’s momentum.

Unfortunately, there is nothing you can do to remedy the Umamusume “Connecting…” issues on your end at the moment, aside from letting the developer know that you experience them.

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