Looking to refund your Fortnite account? We have everything you need to know about securing both normal and FTC refunds from Epic Games.
The Fortnite Item Shop is always full of new skins, accessories, and items for players to purchase, especially during the holiday season. Leaked Fortnitemares 2023 skins, as well as the Sparkle Skull skin, are coming to Epic Games' Battle Royale throughout the month of October.
Sometimes, players can make accidental purchases or even be charged for unwanted items in Fortnite. Along with the FTC refunds going out within the next year, players are also wondering if they can refund their Fortnite accounts.
So, can you request a refund from Epic Games in Fortnite?
Can You Refund Your Fortnite Account?
Yes, you can refund certain items in your Fortnite account. Entire accounts, though, cannot be refunded by Epic Games.
According to the Epic Games Store Refund Policy, all items labeled as "refundable" can be returned within 14 days of purchase. Bundles that contain virtual currency or any items purchased outside of the Epic Games store are not eligible for a refund.
How to Request a Refund in Fortnite
For all items labeled "self-refundable," players can follow these simple steps to request a refund in Fortnite:
- Sign in to your Epic Games account.
- Select the Account dropdown in the store.
- Select Transactions.
- Click the Refund button.
All purchases marked "refundable" can only be refunded by contacting Epic Games on their help page.
How to Request a Fortnite FTC Refund
Players looking to request a Fortnite FTC refund can check out our full guide here. Those eligible for a FTC refund should keep an eye on their emails for the next month; the FTC is sending out messages with specific claim numbers for people to use when filing for a refund.
Emails began going out on Tuesday, Sept. 19, 2023.