Would-be CrossfireX players have been unable to obtain the game's campaign content through Game Pass, and Xbox is working to resolve the issue, the company said Thursday.
CrossfireX arrived on Game Pass on Thursday, bringing the first-person shooter to the service on the day of its launch. Although the free-to-play multiplayer portion of the game, developed by Smilegate Entertainment, appears to be working as intended, the Remedy Entertainment-developed single-player remains inaccessible to Game Pass users.
Xbox says the outage was first reported at 3 a.m. ET Thursday morning. As of writing, the company now says it is "close to resolving the issue."
Remedy is an unusual choice to design a first-person shooter, but the studio was specifically chosen by Crossfire originator SmileGate for the job. The latter studio's admiration for Max Payne made Remedy its "first choice" to bring Crossfire to the West. It's already one of the most popular shooters in the world, with its fanbase primarily in China and Korea.