The "trouble fetching information" error is a common one in League of Legends. Here's how to fix it.
An error code appears to be making the rounds in League of Legends, preventing players from getting in any matches during the preseason. If you've encountered the "trouble fetching information" error you might be wondering exactly what it is, and how to fix it.
Fortunately, we've put together a little guide to tell you what you need to know about this pesky error.
What is "Trouble Fetching Information" Error in League of Legends?
The "trouble fetching information" error in League of Legends occurs when there's an issue related to the internet connection. The error is usually accompanied by a message saying, "affected players should quit and log back in if this persists." Sadly, the message is rather vague and offers little in the way of guidance.
How to Fix "Trouble Fetching Information" Error in League of Legends
In order to fix the "trouble fetching information" error there are a number of methods for you to try. First, the easiest way is to simply restart the game client. The majority of errors can be fixed this way, and sometimes a quick restart can help the game go through any needed updates. If this doesn't work, rebooting your PC is the next logical step.
An alternative fix is to check your internet connection. Restarting your router could help nudge along any connectivity issues and get you back into the game queue. Switching to a wired connection can also help things becomes a bit more stable.
Another fix that has reportedly worked makes use of a second League account. if you have a second account, log out of your current one, log into your second, and then log back out and into your first account. For whatever reason, this has apparently worked for some players so it's definitely an option if you're running out of ideas.
If all else fails, you can use the League of Legends repair tool to fix the error. The repair tool can be found here for both Windows and OS users. This process can take some time, so its best to use this if you've got a lot of time on your hands.