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How to Solve Genshin Impact Error Code 31-4302

Genshin Impact Version 2.1 Official Promo Art
Genshin Impact Version 2.1 Official Promo Art / Mihoyo

Genshin Impact's error code 31-4302 can be extremely frustrating for players who don't know how to solve it.

When players are trying to boot Genshin Impact up on their PC, they may encounter a system notification claiming the game cannot run thanks to an error called "Error code: 31-4302." This is a data error that occurs when the game encounters problems with its data or files. Here's how to fix it, so players can get their game up and running again.

How to Solve Genshin Impact Error Code 31-4302

There are a few possible causes for Error Code 31-4302. If the Genshin Impact client is outdated, corrupted, or detects extra or unfamiliar files in the game's data, players will be faced with this error. Before doing anything else, players should first make sure their game is updated to the latest version. If it is and the error is still occurring, there are a few things players can try to solve the problem.

  • Restarting your entire device.
  • Turn off your VPN.
  • Go to the games’ Program Files, and find the Genshin Impact game client (on Windows, players should open the game directly through the .exe file).
  • Delete and re-install Genshin Impact.

If players have attempted to mod their game at all, or mess with the games' files, it could have caused this error. Thus, one of the easiest solutions to this problems is to delete Genshin Impact and all of it's files, and then reinstall it so the data files are refreshed.