Some trainers are experiencing a bug that keeps them stuck on the initial loading screen when booting up Pokemon GO.
This isn’t the first time this bug has appeared in Pokemon GO. In fact, it likely isn’t the first time any player has encountered a similar issue with an online game. Getting stuck in the beginning sign-on and/or starting screens is one of the most common issues most players face—meaning it as an equally simple solution when it crops up.
Pokemon GO Stuck on Loading Screen Bug Explained
Trainers will know they’re dealing with this issue with the progress bar at the bottom of the screen stalls and a button that reads “Sign Out” appears near it. There is no specific screen that holds a better or worse chance of this bug appearing, regardless of how complex the artwork is.
Typically, if the screen takes longer than 30-45 seconds to disappear, this means there could be a problem.
How to Fix the Pokémon GO Stuck on Loading Screen Bug
There are a few reasons why trainers could be experiencing this problem. All of them, however, have to do with connecting to the game’s servers from the application’s device. Essentially: the trainer’s phone is having a hard time communicating with the actual Pokemon GO servers.
First, trainers should make sure their connection to the internet—via Wi-Fi, 5G, or otherwise—is strong. They may want to reset the connection via disconnecting and reconnecting or potentially reset the entire internet connection through its router if possible.
Next, we recommend restarting the application. Simply force close it and reopen it again. We also recommend that trainers restart their phones, as well, if they have the time.
Finally, trainers should also make sure they’re checking to make sure their application is up to date. This can be accomplished by locating its listing in their corresponding App Store.
If none of these options work, trainers can also contact their internet service provider (ISP) about outages in their area.
This takes care of any possible weak links on the player’s side. If the game is still stalling, it could be an issue on the developer side. Traditionally, developers such as Niantic Labs have a support channel—for example, @NianticHelp—that will broadcast any issues in connection.
Remaining stuck on the loading screen could indicate a server issue in which case players will need to wait for the developers to resolve it. There’s nothing they can do in this situation other than stay by the proverbial phone and keep their eyes peeled for any updates.