An Apex Legends developer has explained why a bug causing animated banners to prevent players from getting into matches is still active in the game despite having been officially acknowledged in September.
Apex Legends has hundreds of cosmetics, but Epic-tier banners featuring animations appear to be tied to crashes that take place before matches. Apex Legends development studio Respawn Entertainment has tried multiple times to fix the bug, but has yet to find a permanent solution.
Respawn's director of communications, Ryan K. Rigney, described the bug as "10X more complicated [than] you'd expect," but said the development team was plugging away at a solution. Rigney didn't share the specifics of what made the bug so complicated, presumably to avoid being bogged down in technical minutiae that would shed little light on the situation.
Rigney did not name a date on which the bug would finally be solved.
Apex Legends Season 11 is scheduled to launch at the start of November.